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Accessibility at the American Cancer Society

In our ongoing commitment to meeting the needs of all of our constituents, including those with disabilities, the American Cancer Society is dedicated to improving accessibility in the following ways.

Website Accessibility

Cancer.org is committed to providing a website in which all functionality and content is accessible to all individuals. Our site is being updated regularly to make it as accessible as possible. The site has been designed to meet Level AA Success Criteria of Web Content Accessibility Guidelines 2.0 to the greatest extent feasible.

Website users can control the text size of each page with their Internet browser. On a PC, holding the ctrl key while pressing the plus key will increase text size, and holding the ctrl key while pressing the minus size will decrease text size. We have also provided text size controls on detailed content pages within our site, represented as plus and minus signs on the right side of these pages. Our pages are coded so that the text will resize without significantly changing the layout of the page.

A "skip navigation" link will take users past repetitive navigation elements and directly to the main content on the page.

Photographic images and graphics on Cancer.org contain “alt tags” that allow users with screen readers to listen to a description of the image and/or graphic, which assists in the understanding of the intent of visual content.

Row and column headers for data tables are identified.

Pages have been designed to avoid a screen-flicker frequency greater than 2Hz and lower than 55 Hz.

We recommend using Adobe® 5.0 or newer to view PDF documents on our website. You may download the reader free at adobe.com. Prior versions may not function well with a screen reader.

For more information, call us at 1-800-227-2345, or visit our Contact Us page and send us an email.

Auxiliary Aids and Services

Alternative Formats:

American Cancer Society publications that are offered free of charge to the public are available in alternative formats free of charge for persons with visual impairments as follows:

Braille and Large Print Publications:

The following publications are available in Braille and Large Print versions:

  • Brain and Spinal Cord Tumors in Adults (Publication D103.00)
  • Breast Cancer (Publication D104.00)
  • Colorectal Cancer (Publication D107.00)
  • Prostate Cancer (Publication D117.00)
  • Skin Cancer: Basal and Squamous Cell - Overview (Publication D118.99)
  • Non-Hodgkin Lymphoma - Overview (Publication D178.99)
  • Understanding Chemotherapy (D5024.00)
  • Understanding Radiation (D5025.00)
  • What Is Cancer? (D6041.00)
  • A Message of Hope: Coping with Cancer (Publication D6684.00)
  • Guide to Quitting Smoking (Publication D6696.00)
  • Talking with Your Doctor (Publication D6714.00)
  • Helping a Smoker Quit: Do’s and Don’ts (Publication D6946.00)
  • Lung Cancer (Non-small cell) (Publication D6976.00)

Other Alternative Formats:

All publications and brochures longer than 3 pages are available in Audio CD, Audio MP3 and Accessible PDF format sent as an email attachment or mailed on a disc. Brochures with fewer than 3 pages are available in Accessible PDF format or can be read to a constituent over the phone as described below.

Telephone Assistance:

Constituents with visual impairments may access a cancer information specialist 24 hours a day, seven days a week by calling 1-800-227-2345. All of our cancer information specialists are trained in appropriate techniques for reading documents to persons with visual impairments as well as how to find, navigate to, and read information on www.cancer.org.

Constituents with hearing or speech impairments may access telephone assistance via TTY at 1-866-228-4327.

Requesting an Alternative Format:

To request a publication or brochure in an alternative format, please call 1-800-227-2345 or go to our Contact Us page and email us. Specify either the specific publication or general topic of interest and the desired format as described above. Please note that at this time, Braille and Large Print are only available for the publications listed above. Please also note that requests are limited to one alternative format per customer per publication. Delivery times vary based on the format requested.

Please Contact Us

Do you have questions or comments about our accessibility program?
Please call 1-800-227-2345 or visit our Contact Us page and send us an email.